Our sales team recommends the right instruments for every requirements and aims to provide an all rounded aspect and alternatives according to respective budgets and needs. “Buy right the first time, every time.”
MAINTENANCE / CALIBRATION ISO 9001:2008
(Total Quality Management)
We have a complete state-of-the art workshop to competently carry out full servicing capabilities for every instrument. Maintenance reminders are also periodically given for each individual product during and after warranty periods to ensure calibrations are done regularly in order to maintain consistency of the product. For each instrument that is sent in to us for maintenance, we provide absolutely free-of-charge an equivalent or better loan set so that your work can still carry on. Plus, we manage your instruments for you. A complimentary service only we provide, for all our esteemed clients. Using total quality management systems implemented, we also constantly look forward to improve our services and standards to meet your individual demands and requirements.
- CALIBRATION REMINDERS to project site and head office before calibration due date is up
- FREE-OF-CHARGE” LOAN SET provided when instrument are sent in / in our service centre
- FREE on-site or office pick-up and delivery for servicing, repairs and calibrations
- LOW TURN-AROUND TIME of 3 days for normal calibrations
- ACCURATE instrument history and details tracking (Instrument management)
Trainings & Support
On/off-site trainings at your convenience. This segment aims to compliment the hardware and add value to your company by directly training your operators to efficiently and correctly use the products. from field, to finish, we are only and always, one call away.
- ON-SITE technical support & trainings
Buy a new instrument with the option of trading in your old instrument regardless of brand! The better the condition* the higher the trade-in value!
*Condition is evaluated by our technical service workshop